Your privacy.

Last updated: October 2026

This policy explains what information Rosa Osterling Leadership Coaching (“Rosa”, “we”) collects through this website, how it is used, and the choices you have. Questions? Write to rosa@rosaosterling.com.

What we collect

Your name and email address when you take the Leadership Score, join a waitlist, book a session or send a message.
Your answers to the Leadership Score and any questions you fill in before a session.
Your company name and the details you choose to share in a contact form.
Payment details when you buy a session or report. Payments are processed by our payment provider. We do not see or store your full card number.
Basic, anonymous website data (such as pages visited) to keep the site working well.

How we use it

To send you your Leadership Score results and any report you buy.
To schedule and prepare for your sessions.
To reply to your messages.
To send occasional emails from Rosa, if you agreed. Every email has an unsubscribe link.

What we never do

We never sell or rent your information. In company coaching programs, what you share in your sessions stays between you and Rosa. Companies receive only a short check-in you write yourself and a team summary with no names.

Who helps us

We use trusted service providers to run this site, send emails, manage bookings and take payments. They only use your information to provide those services to us.

How long we keep it

We keep your information while you are a subscriber or client, and for as long as needed for our records. You can ask us to delete it at any time.

Your choices

You can unsubscribe from emails at any time, and you can ask to see, correct or delete your information by writing to rosa@rosaosterling.com.

Contact

Rosa Osterling, Mississauga, Ontario, Canada · rosa@rosaosterling.com